450 Phoenix Blvd, Pinghu St., Longgang District, Shenzhen, China 518111

Monday- Friday: 9:00 – 18:00

+(86) 13603059425


For products purchased through resellers and distributors, please refer to the return policy of the merchant from whom it was initially purchased; any products eligible for return or replacement through the original merchant should be submitted through them. Winkomm Technology will only accept direct return of a product for replacement, under the stated warranty service after the original return time frame of place of purchase has expired.

If you have any questions or concerns, please contact our sales team for immediate support.

Winkomm Standard Warranty

  • Winkomm equipments are guaranteed against any manufacturing defects for 1 year for limited parts and labor from the date of purchase.
  • The original purchase invoice or other documentary evidence should be supplied at the time of any request for repair under warranty.
  • The product warranty period beings on the purchase date. If the purchase date is unknown, the product warranty period begins on the thirtieth day after shipment from Winkomm office.